Terms and Conditions

Please read all these terms and conditions.

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

Unless you accept these Terms (by ticking the acceptance box when you set up your account, you will not be able to place an order.

Love2Laundry reserve the right to change the Terms from time to time. We will notify you of any changes which may affect you by email.

1.       Application

These Terms and Conditions will apply to the purchase of the services by you (the Customer or you). We are Love2Laundry a company registered in England and Wales under number 09143915 whose registered office is at 42 Albion Street, Rotherhithe, London, SE16 7JQ (the Supplier or us or we).

These are the terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by these Terms and Conditions. You can only purchase the Services from the Website and our App if you are eligible to enter into a contract and are at least 18 years old.

The Terms restrict our liability to you in certain circumstances.

2.       Interpretation

Contract means the legally-binding agreement between you and us for the supply of the Services;

Event outside our Control any occurrence or circumstances over which we have no control including the unavailability of any service, provider or key materials without which we are unable to provide the services;

Goods means any goods that we supply to you with the Services, of the number and description as set out in the Order;

Item any garment or article collected from you in connection with an order;

Order means the Customer's order for the Services submitted on the Application;

Services means the personal dry cleaning or laundry services collected from and delivered to your nominated address;

Service Providers any third party we contract with in order to assist us in providing and fulfilling the laundry services;

Terms means these Terms and Conditions as amended from time to time;

We/Our/Us means Love2Laundry a company registered in England and Wales under number 09143915 with registered office at 42 Albion Street, Rotherhithe, London, SE16 7JQ

Website means our website www.Love2Laundry.com on which the Services are advertised.

 

3.       Placing an Order with us

When placing an order with us, please ensure that you have checked the details of your requirement before submitting it.  We will not be liable to you for errors or omissions you make.  Each item needs to be correctly identified.  If you have made a mistake, please contact us immediately so we may rectify this for you.  A contract is only formed between us once we have sent you an Order acceptance. This email will include your billing information.

Each order will be assigned an order number.  This order number needs to be quoted in all correspondence and contact with us.  

All Services which appear on the Application are subject to availability.  If we are unable to fulfil your order, we will notify you in writing as soon as practicable.

4.       Changes to an Order

Changes can be made to an order 4 hours prior to collection or delivery time as set out in the order acceptance.  Changes can be made by contacting our Customer Care at info@love2laundry.com

We may make changes to your order as an alternative to cancellation at our discretion but with your consent. 

Any changes to your order will be confirmed in writing by email.

5.       Order Cancellation

You have a right to cancel your order only under the following circumstances:

                Up to four hours prior to collection or delivery time as set out in the order acceptance email

After we have collected your items, if we have been affected by an event outside of our control by contacting our customer care at info@love2laundry.com

You agree that once your items have been collected from you, that rights of cancellation have expired and will be lost.  We reserve the right to charge you for orders cancelled in breach of this Clause.

6.       Our rights to cancel an order

We may cancel your order and subsequently the contract formed between us under the following circumstances:

                As a result of an event outside of our control;

                If you fail to make the items available for collection as agreed within the order confirmation

                If we consider any item not to correspond with the order placed and accepted, is damaged, contains

No item description or cleaning instructions or does not fall within the specified items which we accept.

If we cancel your order, we will notify you in writing by email as quickly as practicable;

You will not incur any charges for cleaning already carried out;

We will ensure items are delivered back to you at the original delivery time or as soon as reasonably practicable.

7.       Customer responsibilities

You must co-operate with us in all matters relating to the Services, provide us with all information required to perform the Services.

Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it or if you fail to remedy it following our request, we can terminate the Contract with immediate effect on written notice to you.

8.       Collection and Delivery

We will endeavour to collect and deliver cleaned items to you at the times specified in the order acceptance.  However, we do not guarantee to do so.  Any delay in our performance of collection and delivery, will be communicated to you as quickly as possible by email.

If you are unavailable to accept delivery of items, we will contact you to rearrange a suitable time. 

When redelivery is attempted and you are not available at the designated time, we apply a redelivery charge of £5 for each redelivery attempt.  We will endeavour to agree a mutually agreeable redelivery time with you. 

In cases where delivery is urgent, it is the customer’s responsibility to arrange collection from us with a courier at our facility.

Failure to accept delivery of items after 90 days from date of order acceptance will cancel the contract between us and we may dispose of the item or donate it to an accredited charity of our choice.

You may give us permission, in writing, to leave an item in a specified secure location without providing us with a signature of acknowledgement.  If you do so, it is at our discretion and entirely at your own risk and we will not be liable to you under any circumstances for damage, theft or loss or items delivered under this clause.

We only offer 24-hour service in certain locations and may be affected by items and services selected.

9.       Standards of Service

All our work is conducted in line with good industry standards, reasonable skill and care.

We will not be held liable for any delay or non-performance of services where it is shown you have failed to provide us with accurate information at the time of order placement.  We cannot accept an order that has an incomplete or inaccurate address or if you fail to accept delivery of items as specified in your order.

We will contact you in the event the item sent to us is of a higher risk of damage including but not limited to:

                Items requiring special treatments or instructions for cleaning

                Items where there are no cleaning guidelines present

                Items which are damaged or stained

                Items containing extraneous or hazardous materials, including pins, jewellery, coins, pens, etc.

We provide the services to you at our discretion and we may, with your consent, agree to provide the services regardless of the risk of damage.

Wash and Fold Orders

Please ensure to thoroughly check all the garments for hazardous items, e.g. coins, pens, keys, etc. as we accept no responsibility for any items lost or damaged as a result of the cleaning process.

Washing and Drying Process

The load is washed at the temperature as set out in our temperature choosing service within our preferences section, then tumble dried where appropriate at a medium heat. Please note that the items are not ironed.

Colour Separation

We will separate the clothes into lights and darks for you. Although we will take the utmost care in doing this we will accept no responsibility if there is any bleeding or colour transfer during the cleaning process.

Bag Size and Weight

We will measure the laundry by weight. The minimum weight is 8kg and every kg over 8kg we will charge accordingly. We will update this after we have weighed it at the facility and you will receive a confirmation email. Any orders below 8kg will be charged at the Wash, Dry & Fold price.

Damaged Items

We will not be liable for damage to items as we wash by the load and do not inspect the care labels of each garment. For garments that need to be specially treated, i.e. leather, silk, cashmere, fur, velvet and other delicate garments, please ensure that these items can be machine washed and tumble dried.

Excluded Items

The Wash and Fold will not include any Duvets, blankets or bed spreads. If these are included, then it will be added as an individual product under a new order and your bill will be amended accordingly.

Tagging

Laundry items are tagged by the load and not individually tagged. Therefore, we cannot accept any liability for missing items.

Bulk Ironing Service

We offer a Bulk Ironing Service.  Once items are received, they will be re-weighed and the customer invoice will be updated if required.  Customers are encouraged to check their updated invoice to ensure they are aware of any price changes.

Parnters

Our current partners to provide the services are: 

1) Gold Star Dry cleaners 330 Burdertt Road E14 7DL

2) Aran Dry Cleaners, 273 Whitechapel Rd, London E1 1BY

3) Dockland Dry Cleaning & Laundry Service, 149 Manchester Rd, Isle of Dogs, London E14 3DN

10.   Monthly Membership Plans

We offer a Monthly Membership contract which includes 4 pickups per 30 days. Once the 4 pickups or 30 days has expired, the membership will cease and a new monthly contract needs to be purchased for the next period. Any package cannot be brought forward to the next month and must be used in the four-week period. For subsequent 2, 3, 4 pickups, the customer shall email at info@love2laundry.com with their availability and we shall confirm the slot  with the customers. 

11.   Personal information and Registration

When registering to use the Website you must set up a username and password. You remain responsible for all actions taken under the chosen username and password and undertake not to disclose your username and password to anyone else and keep them secret.

We retain and use all information strictly under the Privacy Policy.

We may contact you by using e-mail or other electronic communication methods and by pre-paid post and you expressly agree to this.

11.1 Garment Damage Policy: Whilst every care is taken handling your clothes, if you believe that we have damaged your garments in an anyway please contact as within 24 hours. We will do our best to resolve the situation. We will investigate thoroughly and if we feel that we were at negligent, we shall pay fair compensation based upon the current value of the garment. This is usually around 5-10 times the cost of the dry cleaning.

11.2 In the unlikely event of loss or damage to an item, Love2laundry will pay compensation in line with the Fair Compensation Guidelines as provided by the Textile Services Association.

The Textile Services Association guidelines indicate that fair and reasonable compensation be paid on the basis of allowing for wear and tear and the age of the item. It is considered reasonable for Love2Laundry to ask for receipts, bank or credit card statements confirming the purchase price prior to agreeing any compensation. Failure to produce a valid proof of purchase may limit the compensation amount offered.

11.3 Subject to the following subparagraphs, we will be compensated (in accordance with 11.1) for loss or damage which is due to Our Negligence.

11.3.1 We will not be responsible for any single item valued at more than £500 unless we have received (and acknowledged) notification via email to info@love2laundry.com

12.   Fees and Payment

The fees (Fees) for the Services, the price of any Goods (if not included in the Fees) and any additional delivery or other charges is that set out on the Application at the date we accept the Order or such other price as we may agree in writing. Prices for Services may be calculated on a fixed price or on a standard daily rate basis.

Fees and charges include VAT at the rate applicable at the time of the Order. However, if the rate of VAT changes between the date we accept your Order and the date of payment, We will have to adjust the rate of VAT that you pay

You must pay by submitting your credit or debit card details with your Order and we can take payment immediately or otherwise before delivery of the Services.

The price of the Services will be set out in Our price list as set out in the App or at www.love2laundry.com/pricing and will be the price in force at the time you place your Order. Our prices may change at any time, but price changes will not affect Orders that We have accepted prior to the increase.

13.   Our liability to you

In the unlikely event of loss or damage to an itemLove2Laundry will pay compensation in line with the Fair Compensation Guidelines as provided by the Textile Services Association.

This indicates that fair and reasonable compensation be paid on the basis of allowing for wear and tear and the age of the item. We reserve the right to ask for receipts, bank or credit card statements confirming the purchase price prior to agreeing any compensation. Failure to produce a valid proof of purchase may limit the compensation amount offered.

Subject to the following, we will be compensating for loss or damage which is due to Our Negligence.

We will not be responsible for any single item valued at more than £500 unless we have received (and acknowledged) notification via email to info@love2laundry.com

We will not be responsible to you for any loss or damage that is foreseeable. Loss or damage is foreseeable if it is an obvious consequence of Our breach or if it was contemplated by you and US at the time we entered into a contract for the Services.

We will not be responsible for any loss or damage (including, without limitation) any colour loss, shrinkage or other damage, resulting from the following:

failure to notify us of any special requirements or instructions for cleaning the Item;

the fact that the Item has no label indicating cleaning instructions;

any existing damage to the Item at the time of collection;

any extraneous objects left in or on the Item, including but not limited to: coins, buttons, jewellery, cufflinks, collar stiffeners, pens or tie clips

and extraneous packaging provided with the Item, including but not limited to: clothes hangers, suit bags or personal laundry bags

We do not exclude or limit in any way Our liability for:

death or personal injury caused by negligence;

fraud or fraudulent misrepresentation;

breach of the terms implied by the Supply of Goods and Services Act 1982 (title and quiet possession);

defective products under the Consumer Protection Act 1987.

We will not be liable for any consequential loss.

We will not be liable for any damage to buttons, zips, and other similar parts (fastenings/embellishments/etc.).

14.   Loyalty Scheme

For every £1 spent with us, you earn 1 Loyalty Point.  For every 100 points earned, you receive a £2 discount.  For every 500 points earned a £10 discount will be available.

14.1 Discount code cannot be used by creating multiple IDs or address. Restricted one time usage per customer. 

14.2 Two discount code cannot be used at the same time. 

14.3 If the order has been placed by using the discount code, the loyalty points will not be allocated. Loyalty points only can add up once the order has been placed without using any discount code. 

15.   Quality Guarantee

Each and every item is checked before it is delivered to you.  If for any reason you are not happy, please contact us within 24 hours from delivery and we guarantee to re-clean your items free of charge.  Any complains under this clause 15 made outside of 24 hours will be considered on a case by case basis at our discretion.

To request re-cleaning for your items, please email our Customer Care team, outlining the problem and attach any relevant photos. A Customer Service agent will contact you to arrange a suitable time for recollection.

16.   Re-Cleaning

The original dry cleaning ticket must still be attached to the items being returned for re-cleaning and only applies to individual items cleaned by Love2Laundry.

If we cannot remove a stain customer will be informed according to the ticket which is attached to their items. In this instance, we are not able to offer a complimentary re-clean.

17.   Vouchers & Promotions

Vouchers and promotions are subject to expiry dates and may vary from time to time and may be withdrawn without warning.

Love2Laundry vouchers and are subject to our full service terms and conditions and website terms and conditions.

Vouchers cannot be used in conjunction with any other Love2Laundry offer or promotion.

Only one voucher can be used in one transaction.

Vouchers are strictly non-transferable, and have no cash value. Selling of vouchers will render it void.

We reserve the right to reject a voucher with reasonable cause.

Vouchers can be redeemed at checkout by entering the code found on the voucher.

When using a voucher, the minimum order value is £20 or otherwise specified, including the voucher.

Vouchers must be used within 24 hours of activation.

Vouchers are limited to one per household

Vouchers cannot be applied to shop items

Vouchers cannot be applied to bundles, as these bundles are already heavily discounted.

 

18.   Referrals

For every successful referral we give both parties a £10 discount.

All new referral vouchers have an expiry period of 30 days from the day that they are issued.

19.   Conformity

We have a legal duty to supply the Goods in conformity with the Contract, and will not have conformed if it does not meet the following obligation.

Upon delivery, the Goods will:

  1. be of satisfactory quality;
  2. be reasonably fit for any particular purpose for which you buy the Goods which, before the Contract is made, you made known to us (unless you do not actually rely, or it is unreasonable for you to rely, on our skill and judgment) and be fit for any purpose held out by us or set out in the Contract; and
  3. conform to their description.

It is not a failure to conform if the failure has its origin in your materials.

We will supply the Services with reasonable skill and care.

In relation to the Services, anything we say or write to you, or anything someone else says or writes to you on our behalf, about us or about the Services, is a term of the Contract (which we must comply with) if you take it into account when deciding to enter this Contract, or when making any decision about the Services after entering into this Contract. Anything you take into account is subject to anything that qualified it and was said or written to you by us or on behalf of us on the same occasion, and any change to it that has been expressly agreed between us (before entering this Contract or later).

20.   Duration, termination and suspension

The Contract continues as long as it takes us to perform the Services.

Either you or we may terminate the Contract or suspend the Services at any time by a written notice of termination or suspension to the other if that other:

  1. commits a serious breach, or series of breaches resulting in a serious breach, of the Contract and the breach either cannot be fixed or is not fixed within 30 days of the written notice; or
  2. is subject to any step towards its bankruptcy or liquidation.

On termination of the Contract for any reason, any of our respective remaining rights and liabilities will not be affected.

21.   Successors and our sub-contractors

Either party can transfer the benefit of this Contract to someone else, and will remain liable to the other for its obligations under the Contract. The Supplier will be liable for the acts of any sub-contractors who it chooses to help perform its duties.

22.   Circumstances beyond the control of either party

In the event of any failure by a party because of something beyond its reasonable control:

  1. The party will advise the other party as soon as reasonably practicable; and
  2. The party's obligations will be suspended so far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer's above rights relating to delivery (and the right to cancel below).

23.   Governing law, jurisdiction and complaints

The Contract (including any non-contractual matters) is governed by the law of England and Wales.

Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of respectively Scotland or Northern Ireland.

We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs, customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.

 

Model cancellation Form

To
Love2Laundry
42 Albion Street
Rotherhithe
London
SE16 7JQ

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*] [for the supply of the following service [*], Ordered on [*]/received on [*]______________________(date received)

Name of consumer(s):
Address of consumer(s):

 

Signature of consumer(s) (only if this form is notified on paper)

 

Date


 

Privacy policy

This privacy policy applies between you, the User of this Website and Love2Laundry Ltd, the owner and provider of this Website and Application. Love2Laundry Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

1.       Definitions and interpretation

In this privacy policy, the following definitions are used:

Data

collectively all information that you submit to Love2Laundry Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;

Cookies

a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Love2Laundry Ltd, or us

Love2Laundry Ltd, a company incorporated in England and Wales with registered number 09143915 whose registered office is at 42 Albion Street, Rotherhithe, London, SE16 7JQ;

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

any third party that accesses the Website and is not either (i) employed by Love2Laundry Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Love2Laundry Ltd and accessing the Website in connection with the provision of such services; and

Website

the website that you are currently using, www.love2laundry.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

 

 

 

In this privacy policy, unless the context requires a different interpretation:

  1. the singular includes the plural and vice versa;
  2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
  4. "including" is understood to mean "including without limitation";
  5. reference to any statutory provision includes any modification or amendment of it;
  6. the headings and sub-headings do not form part of this privacy policy.

2.       Scope of this privacy policy

This privacy policy applies only to the actions of Love2Laundry Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3.       Data collected

We may collect the following Data, which includes personal Data, from you:

  1. Name
  2. Contact Information such as email addresses and telephone numbers;
  3. Financial information such as credit / debit card numbers;
  4. IP address (automatically collected);
  5. Web browser type and version (automatically collected);
  6. Operating system (automatically collected);
  7. in each case, in accordance with this privacy policy.
  8. Our App requires permissions to access your microphone, camera, location in order to provide services to you

Our use of Data

For purposes of the Data Protection Act 1998, Love2Laundry Ltd is the "data controller".

We will retain any Data you submit for 12 months.

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  1. internal record keeping;
  2. improvement of our products / services;
  3. transmission by email of promotional materials that may be of interest to you;
  4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

in each case, in accordance with this privacy policy.

4.       Third party websites and services

Love2Laundry Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.

Any Data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act 1998.

5.       Links to other websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

6.       Changes of business ownership and control

Love2Laundry Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Love2Laundry Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

7.       Controlling use of your Data

Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

use of Data for direct marketing purposes; and

sharing Data with third parties.

8.       Functionality of the Website

To use all features and functions available on the Website, you may be required to submit certain Data.

You may restrict your internet browser's use of Cookies. For more information, see the clause below (Cookies).

9.       Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by Love2Laundry Ltd (where such Data is held) on payment of a small fee, which will not exceed £10.

10.   Security

Data security is of great importance to Love2Laundry Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

11.   Cookies

This Website may place and access certain Cookies on your computer. Love2Laundry Ltd uses Cookies to improve your experience of using the Website and to improve our range of services. Love2Laundry Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Love2Laundry Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

  1. Type of Cookie

Purpose

Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

13.   Transfers outside the European Economic Area

Data which we collect from you may be stored and processed in and transferred to countries outside of the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA. These countries may not have data protection laws equivalent to those in force in the EEA.

If we transfer Data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of Data.

14.   General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.

15.   Changes to this privacy policy

Love2Laundry Ltd reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

You may contact Love2Laundry Ltd by email at info@love2laundry.com


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